Saltmarsh Awarded 2023 Best of Accounting®

1/26/2023 - By Allie Munoz

We are pleased to announce our newest recognition as the Best of Accounting for providing superior service to our clients. ClearlyRated's Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2023 Best of Accounting winners are over 70% more likely to be satisfied than those who work with non-winning firms.

Our firm received satisfaction scores of 9 or 10 out of 10 from 81.8% of our clients, significantly higher than the industry’s average of 50% in 2022. Our firm also received a Net Promoter® Score of 75.9%, significantly higher than the industry's average of 39% in 2022.

“We value our clients so much and aim to provide a superior experience. It is an honor to be recognized in this way as quality service has long been a core value of our firm. This recognition is right in line with our desire to ‘be relentless about improvement’ and ‘provide legendary service’. The process of surveying our clients regularly to gauge how we’re doing only helps us get better and deliver on these promises," said President, Lee Bell.

A special thank you to our amazing clients who trust us to provide quality service and help make this firm great!

"Working with the team at Saltmarsh, Cleaveland & Gund has been a blessing. Mike and Chuck have helped our team navigate many unexpected hurtles. With growth and our team at the forefront of our operation, the SC&G folks have been there to ensure we are proactive in our financial decision-making. Love this group." - Justin Gorman, R J Gorman Contracting, LLC

"People and Practices. Your team is well trained, knowledgeable, experienced, accessible, and demonstrates good communication skills. Field work, deliverables and presentations are first class. Our team at the bank always have a good dialogue with Saltmarsh, and we learn something with each engagement." - Michael Shelton, Piedmont Federal Savings Bank NC

"I can pick up the phone or email and get questions answered quickly for my clients. I appreciate the timely responses." - Michelle Holcombe, Celina Health & Rehabilitation Center and Elk River Health & Rehab Groups

"I have personally and professionally been impressed with the firm's investment services, approach to investing, customer service and tax preparation services. I highly recommend them!" - Kathlyn White, White, Kathlyn M., PA