Information TechnologyYour IT Partner, Not Just Your Provider

We take care to align our technology to support your revenue generating activities. Our comprehensive approach means we provide all of the benefits of an internal IT department for a fraction of the cost of staffing one yourself. Security, networking, hardware, data protection and user support - we handle it all, because you have more important things to worry about.

By optimizing your network’s performance, it will work at the peak efficiency and reliability levels your business needs, allowing you to focus on running your business, not the network.

Peace of Mind

A regularly-maintained network means fewer failures, yielding higher productivity and higher revenue per employee. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes, taking the worry out of managing a computer network.

Increase Productivity

Continuous insight into your network allows us to reduce the business impact of IT failure by shortening the time from network failure to issue resolution.

Minimize Failures

We reduce the impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. Your network then behaves in a stable and reliable manner.

24/7/365 Monitoring

Building a program that relies on continuous network monitoring, coupled with aggressive preventative maintenance, ensures optimum uptime.

Reduce Network Downtime

Through regular, preventative maintenance designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter, resulting in less disruption to your operations.


Our Managed IT Service Programs

FEATURES ESSENTIAL FULLY-MANAGED
MANAGED SERVER    
24x7 Advanced Performance Monitoring    
Microsoft Patch Management    
3rd Party Patch Management    
Scheduled Preventive Maintenance     
Real-Time Server Optimization    
MANAGED WORKSTATION    
24x7 Advanced Performance Monitoring    
Microsoft Patch Management    
Anti-Virus/Anti-Malware    
Internet Content Filtering    
3rd Party Patch Management    
Scheduled Preventive Maintenance     
Key Document Backup    
MANAGED NETWORK    
Basic 24x7 Firewall Monitoring    
Advanced Firewall Management & Maintenance    
Router and Switch Management    
Active Directory Group Policy Management    
MANAGED SECURITY    
24x7 Network Monitoring    
Anti-Virus/Anti Malware    
Content Filtering, IP and URL Blacklisting    
Anti-Phishing Module    
Spam filtering and Email Security Management    
Security and Vulnerability Scanning    
Risk Intelligence Module    
MANAGED SERVER BACKUP    
Backup Deployment and Configuration    
Backup Performance Monitoring    
Backup Software Updates    
Scheduled Backup Jobs    
MANAGED SUPPORT    
5x10 Helpdesk    
After-hours Emergency Support (Billed Hourly)    
Automated Ticketing    
Online Help-Desk Portal    
Unlimited Remote Support    
VIRTUAL CIO    
Quarterly Network Health and Efficiency Reporting    
Business Planning & Strategy Consulting    
Technology Budgeting Assistance    
Disaster Recovery Planning & Testing    
Network Documentation    
Vendor Management Assistance    
IT Risk Assessment Assistance    

Client Testimonial